If you’re looking for web hosting, you’ve probably seen GoDaddy’s name mentioned many times. This American host is indeed one of the largest players in the market around the world. However, this does not necessarily mean that the services offered are good. This is what our team of experts set out to verify as part of this test and review on GoDaddy. We’re giving you how we feel next.
Before Buying GoDaddy Hosting? What you need to know
As mentioned in the introduction to this 2021 review on GoDaddy, the web host comes straight from the United States. Especially Scottsdale, Arizona.
GoDaddy was founded in 1997, making it clearly a pioneer in the field. The company has always owned a domain name management service, as well as a hosting service.
According to their official website, GoDaddy currently has more than 20 million customers worldwide and manages no less than 80 million domain names. With such figures, there is no doubt that it is the most popular host.
But is he a good host for India?
Nothing is less certain, especially after making this review on GoDaddy. Our team was able to put the host to the test. And the conclusions that flow from all this may surprise you…
- Availability rate (uptime)
- Domain Name Offered – Microsoft Messaging 365
- Diversity of accommodation
- Linux and Windows servers
- Disappointing performance
- Much maligned host on the Internet
- Unser competent customer support
- Choosing the location of the imprecise data center
- Expensive accommodation after renewal
Performance: availability, loading and speed
If you want advice, the first thing to consider when choosing accommodation is the performance and stability offered. That’s why we’ll give you the results of the tests we were able to conduct with GoDaddy accommodation as part of our review.
But first, we want to tell you that the availability rate promised by GoDaddy has been verified. Over several months of testing, we saw an uptime approaching 99.9%. Which is very good.
What about the loading times and the overall speed of our test website (which follows us for the realization of all our reviews, including the opinion devoted to IONOS of 1 and 1)?
Well on that side, we’re not as satisfied. Indeed, we found GoDaddy well behind the best performing hosts of 2021.
To prove it, here are the results of two tests carried out on GTMetrix and Pingdom. It is clear that the loading time is rather slow (more than 1.6 seconds on GTMetrix when Hostinger approaches 300 ms).
Yet, we would like to remind you that we used exactly the same site (structure, theme, plugins installed, etc.). The difference in performance recorded is therefore totally related to the quality of the host.
What is our conclusion for this aspect of our opinion on GoDaddy? Our feelings are clearly mixed. We expected much better from a company and a host like this.
GoDaddy’s ad authority interface test
Want to get a glimpse of the administration interface deployed by the American host? In this case, you did well to come and read our full review of GoDaddy.
We’ve been able to take a lot of screenshots to give you a complete overview of it. And the least we can say is that we found the whole thing very good.
The interface is clean, easy to use and above all complete. You will be able to view all the information related to your hosting (% of use, monitoring of performance and stability of the service, settings, cPanel panel, etc.):
GoDaddy © Hosting Administration Interface
Speaking of the space associated with monitoring your accommodation and therefore your Internet site, here’s what it looks like:
As far as managing your account is concerned, we don’t have much to complain about either. Our review of GoDaddy is excellent. You can check your invoices with one click, change your payment method, or delegate access to your administration space.
Unlike performance, our opinion of the administration interface offered by GoDaddy is excellent. To the point where we simply have nothing to blame him for.
Safety and protection
Do goDaddy’s means ensure the safety of your visitors, your accommodation, and especially yourself?
If you want our opinion, yes it is. And luckily we want to tell you. If it had been the opposite, it would be a real scandal for a host of this size!
In order to protect your admin account, for example, you will have the option to activate dual authentication:
As far as the security of your accommodation is concerned, GoDaddy obviously puts in place anti-DDoS protection to deal with possible attacks directed at your website.
However, be aware that not all accommodations offered by the host come with a free SSL certificate. So you will have to budget for that before you choose a plan. And when you know that an SSL certificate costs 83.99 euros/year at GoDaddy, it clearly makes you think.
For comparison, Hostinger, PlanetHoster or the French host o2switch all offer an SSL certificate. And this in a definitive way!
Once again, our opinion regarding GoDaddy is mixed. On the one hand there is very good, and on the other there is a hell of a disappointment (the lack of an SSL certificate includes in all accommodation offers). It’s up to you to weigh the pros and cons.
Our review of GoDaddy’s customer support
If you’ve been looking for reviews from GoDaddy users on the Internet, you’ve probably noticed that there’s a lot of negative feedback. And we can’t go against these because yes, it’s a fact, GoDaddy’s customer support is far from the best.
Although it is possible to contact an agent by phone between 9am and 9.30pm Monday to Friday, we were able to see during our hosting test that the staff were not the friendliest or most qualified.
It is sometimes difficult to get a satisfactory answer to his problem. And it’s more than embarrassing!
In addition, you will not be able to contact customer support directly, at least in India, during the weekend. You will have to rely on the ticket system, or the knowledge base.
Speaking of knowledge base, we have to recognize that it is quite consistent. And although the host comes from America, the whole thing is totally translated into French.
As you will have understood through these few lines, the customer support offered by GoDaddy does not satisfy us fully.
Types of accommodation and pricing
Now that you know our opinion on GoDaddy and its performance, its administrative interface, as well as its customer support, we will be able to present the various plans proposed by the host.
As a result, we will be looking at shared hosting plans, WordPress, Pro, VPS, as well as hosting via a dedicated server. Be aware, however, that GoDaddy also offers enterprise messaging solutions, as well as a website creation tool.
This plan proposed by GoDaddy is actually accommodation based on the principle of mutualised. This is the most economical offer on offer.
In total, we identified 4 different offers when we made our GoDaddy opinion:
- Savings: €4.79 per month (then €8.99/month at the time of renewal)
- Deluxe: €5.99 per month (then €11.99/month at the time of renewal)
- Ultimate: €9.59 per month (then €20.39/month at the time of renewal)
- Maximum: €15.59 per month (then €26.39/month at the time of renewal)
What will vary from offer to offer are the number of sites that will be possible to host, storage space, performance, and the number of databases that can be managed. In addition, you can choose between hosting that works on Windows or Linux.
However, in any case, you will be entitled to a free domain name (for the duration of your first engagement). For example, you can opt for a domain extension is .com, .fr, .net, .org, .info…
Of course, all of these offers are compatible with the main CMS (Drupal, WordPress, etc.). For more information about GoDaddy’s shared accommodations, please visit their official website.
To whom this plan is addressed: GoDaddy’s “Web Hosting” offer is simply a shared hosting. It is suitable for those who are new to the world of the web because of its simplicity as well as its economical rates.
Like many hosts, GoDaddy offers plans optimized for WordPress.
Once again, you will have the choice between 4 different offers:
- Basic: €4.79/month
- Deluxe: €5.99/month
- Ultimate: €9.59/month
- eCommerce: €17.99/month.
These are not the best WordPress hosting deals but they remain suitable. We just regret the fact that the prices will only be valid for a limited time (the time of your first engagement).
And also that you have to take the Ultimate offer at a minimum in order to get a free SSL certificate. However, with all 4 offers, you will have access to a free domain name.
To whom this plan is addressed: this plan is very clearly aimed at people who have the sole purpose of creating and administering websites running on WordPress. This applies to an individual as well as a web agency with more substantial needs.
Web Pro Accommodation
To continue this full review on GoDaddy, we’ll talk to you quickly about the “Web Pro Accommodation” offers.
This type of offer is based on VPS (Virtual Private Server) technology, while keeping the maximum simplicity. These are the words of the host himself.
In fact, you will have access to different types of accommodation that will meet various needs. The proof in pictures:
In our opinion, GoDaddy’s Pro offers seem to be rather limited for the prices displayed. That’s why we advise you to go to Hostinger’s side instead.
To whom this plan is addressed: as the name suggests, this “Pro” plan is aimed at companies or sites generating high traffic. The purpose of this accommodation is to host several websites… and not one. It will be suitable for e-commerce sites, news sites, or blogs with a large visitor base.
Of course GoDaddy offers some VPS offers. Here you’ll find two categories: standard RAM and high RAM. As their names indicate, the only difference will be the amount of RAM made available.
To give you an idea, the first price VPS accommodation is offered at 5.99 euros/month, while the most premium offer is available for 105.59 euros/month.
In any case, it’s good that you know you’ll have the right to: unlimited traffic, daily backups, and a cPanel/WHM or Plesk admin board.
Who is this plan for: you need some flexibility because you think your needs can change quickly? In this case, hosting VPS is the plan that is made for you.
The last type of hosting we will present to you as part of this review dedicated to GoDaddy is the dedicated server.
This type of offer is clearly not for individuals because the first price is available at 119.99 euros per month. We find this rather expensive given the features and features available.
But we recommend you make your own opinion by going to visit the GoDaddy website.
An SSL certificate will be offered to you (but only for the duration of your first commitment – which is very unfortunate). In addition, you will have the option to get a dedicated IP address.
To whom this plan is aimed: a dedicated server-type hosting will especially suit companies in need of autonomy and very important needs. It is completely unsuitable for an individual’s needs.
More information about GoDaddy
It is impossible for us to conclude this full review of GoDaddy without mentioning a number of other aspects. As a result, you’ll find more information about the domain name offered by GoDaddy, whether or not you have free accommodation, the terms and conditions of the satisfied or refunded warranty, and more!
Free domain name at GoDaddy
As you may have seen and especially read it during our GoDaddy review, the host offers a domain name with its accommodations.
Except you need to know one thing: the domain name offered will not remain free indefinitely. After your first commitment period, you will have to go to the checkout and pay a high price for your domain name.
What exactly does this mean? Simply that if you take web hosting from GoDaddy for 1 year, you will be able to benefit from a free domain name for 1 year. After this period, it will become profitable.
Does that bother you? If the answer is yes, then consider PlanetHoster which offers a free domain name for life with its hosting.
Does GoDaddy offer free web hosting?
We are not going to go through four paths, NO, GoDaddy does not offer any free accommodation.
If you aim to find a free web host worthy of the name, we can however advise you to go to hostinger or PlanetHoster.
Even if you are notified, you will not have access to unlimited accommodation. You will have to face many limitations. Which basically makes sense for free accommodation.
Domain name purchase
We pointed out at the beginning of our GoDaddy review, the company is the number 1 registrar in the world. So yes, indeed, you will be able to buy a domain name.
Be aware, however, that we find the prices a little higher than those offered by other competitors in the market.
Example of searching and purchasing a domain name © Lemon Press
For you to compare, a .net extension will cost GoDaddy €16.99/year while you’ll be charged:
- €11.99/year at Hostinger
- €12.99 at PlanetHoster
This is the same for domain names .in, .com, etc. If you want our opinion, you should look for an alternative to GoDaddy in order to register a new domain name.
30-day repayment period
No matter which GoDaddy hosting offer you choose, it’s worth noting that you’re going to be entitled to a satisfied or refunded 30-day warranty. At least, this is the case for anyone based in India.
After some research in the general conditions of the host’s official website, here’s what we could find:
This satisfied or refunded guarantee will be of 30 days for plans over 1 year… or more! While you will only have 48 hours to backtrack in case you have bought accommodation over 1 month.
Whatever the case, you need to contact GoDaddy’s customer support to let them know you want to get a refund. After validation on their side, you will get your money back in 1 to 2 weeks.
Where are GoDaddy data centers based?
This is an excellent question for which we have struggled to find precise answers.
Indeed, GoDaddy does not reveal the exact location of its data centers (no country is given). The only thing we know is that data centers are present in many parts of the world. This, of course, includes Europe, North America, as well as Asia.
When you finalize your order for accommodation at this American web host,you will be able to choose in which data center you want to operate your plan.
Conclusion: our opinion on GoDaddy
If you read our Review and GoDaddy Test carefully and in its entirety, you may have seen that our feelings about it were not really good.
Customer support is disappointing, performance is not optimal, and prices displayed are misleading because they are only valid over a period of time.
By putting all this in the balance, we recommend as much as possible to avoid the American host GoDaddy. There are much better options on the market. Examples include the international host Hostinger